Krystal Cancun | Family Resort with Kids' Club

Key details

About Resort

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, 77500

Next to Chac Mool Beach

Very good

7.8

7.1

/10

3.5

Loved by Krystal Cancun guests

Great location

Beautiful beach

Ocean view

Friendly staff

Clean rooms

Good breakfast

"It is a fully blown resort. Bars, eateries, Starbucks, pools, gym etc. I loved it"

Crudongarcia from United States

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"The beach us is great with great covered lounge chairs The pool is large and good enough for lap swimming."

Mark W from United States

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"I stayed here for the location & to have an Ocean view at an affordable price with a great beach."

Ian

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4-star beachfront resort in Cancun with premium dining and vibrant nightlife

Location

Krystal Cancun is located in Punta Cancun, known for its proximity to shopping centers and bustling nightlife. It is a five-minute walk to some of the best nightlife spots in Cancun. The Cancun Convention Center is also just two minutes away on foot.

Dining

The hotel offers a diverse culinary experience with four on-site restaurants, including Hacienda El Mortero, which specializes in authentic Mexican cuisine. Guests can unwind at three bars featuring an extensive selection of tequilas, wines, and spirits. An all-inclusive plan is available, providing access to buffet breakfasts and à la carte dining options.

Rooms

With 502 rooms, the hotel provides options for various travelers, including Family Studios with king beds and sofa beds. Many accommodations, including the Deluxe Ocean View rooms, feature beautiful views of the Caribbean Sea. The Krystal Club rooms come with premium amenities and exceptional ocean views.

Family-Friendly Amenities

Children can enjoy Kamp Krystal(R), a supervised outdoor activity space designed for kids aged 5 to 12. The hotel also includes a splash pool, offering fun for all ages. Families benefit from spacious accommodations that cater to their unique needs.

Wellness and Relaxation

The adults-only jacuzzi offers a relaxing space with views of the sea for guests seeking tranquility. The hotel features a panoramic pool with a swim-up bar to enhance the leisure experience. Fitness enthusiasts can maintain their routine in the equipped gym on-site.

Highlights

Location: Punta Cancún, five-minute walk to nightlife

Dining: Four diverse on-site restaurants

Rooms: 502 accommodations, including Family Studios

Family-Friendly Amenities: Kamp Krystal(R) for kids

Wellness: Adults-only jacuzzi and panoramic pool

“Krystal Cancun strikes me as a solid choice, particularly for its prime beachfront location in Punta Cancun, placing you steps away from both the Caribbean and the area's vibrant nightlife; I appreciate that it provides all-inclusive options, covering diverse dining experiences across its four on-site restaurants. Its proximity to the Cancun Convention Center also makes it suitable for business travelers seeking convenience. For me, it balances location and amenities effectively.”

Olivia StoneManaging Editor at Familyresort

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Family Studio Sea View
2 persons
435 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deal of the
2 persons
345 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Standard Room Two Double Beds
2 persons
345 sq. feet
2 Double beds
Air conditioning
Shower
room details

Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

All inclusive
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Dining Onsite

Krystal Cancun invites guests to indulge in a delightful culinary adventure with four distinct onsite dining options, each exuding charm and vibrant flavors. From authentic Mexican fare to Mediterranean specialties, every meal promises a unique experience tailored for family gatherings or romantic evenings, all set against the enchanting backdrop of Punta Cancún.

Hacienda el Mortero

Mexican

Ambiance

Traditional hacienda-style setting

Key Offerings

Savor gourmet Mexican dishes accompanied by lively Mariachi performances that enrich the dining experience.

Reservation

Recommended

Brunch and Dinner: Tuesday to Sunday, 6:00 AM - 11:00 PM (Sunday until 2:00 PM)

Aquamarina

International

Ambiance

Family-friendly with a relaxed atmosphere

Key Offerings

Enjoy a range of breakfast, lunch, and dinner options that cater to all tastes in a welcoming environment.

Reservation

Not needed

Breakfast, Lunch, and Dinner: Daily, 6:00 AM - 11:00 PM

Las Velas

International

Ambiance

Family-friendly with a poolside setting

Key Offerings

A casual dining experience featuring diverse options in a relaxed poolside environment, perfect for all ages.

Reservation

Not needed

Breakfast, Lunch, and Dinner: Daily, 8:00 AM - 11:00 PM

Mediterraneo

Mediterranean

Ambiance

Romantic and intimate setting

Key Offerings

Relish delicate Mediterranean dishes in a serene atmosphere, ideal for quiet dinners and special occasions.

Reservation

Recommended

Dinner: Monday, Wednesday to Sunday, 6:00 PM - 11:00 PM

Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, 77500

Map view

City landmarks

Landmark

Cancun Convention Center

2700 ft

Beach

Chac Mool Beach

4500 ft

Landmark

Arrecife Chitales

2700 ft

Landmark

Museo de Arte Popular Mexicano

1.4 mi

Landmark

Water Park at The Grand

5200 ft

Landmark

Parque Ventura Cancun

1.4 mi

Landmark

Yamil Lu'um Archeological Site

1.9 mi

Landmark

Scorpion's Temple ruins

1.9 mi

Beach

Playa Tortugas

1.6 mi

Aquarium

Interactive Aquarium

2.1 mi

Museum

Cancun Wax Museum

2.0 mi

Landmark

Sail Away Cancun

1.6 mi

Landmark

Bungee in Cancun

1.6 mi

Landmark

Playa Tortuga Ferry Terminal

1.6 mi

Harbour

Aquatours Cancun

1.7 mi

Landmark

Avenida Kukulkan

2.6 mi

Park

arte Garden

2.1 mi

Mall

La Madonna

2.1 mi

Beach

Playa Marlin

2.4 mi

Nearby

Night club

Coco Bongo

800 ft

Night club

Palazzo

100 ft

Night club

The City Nightclub

1800 ft

Beach

Playa Forum

1500 ft

Beach

Mandala Beach Club

1000 ft

Night club

Mandala Nightclub

1000 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

1300 ft

Night club

Daddy'O

1200 ft

Amusement Park

Delphinus Dreams

1100 ft

Punta Nizuc - Cancún 210

Playa Lagarto

1500 ft

Gallery

Galeria Balance Cancun

1800 ft

Restaurants

Hacienda El Mortero

700 ft

Blvd Kukulkal Km. 9.5

Vips

600 ft

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

600 ft

Boulevard Kukulkan Km 9

El Mortero Restaurant

700 ft

Paseo Kukulcan Krystal Cancun

Monkey Business

800 ft

Boulevard Kukulcan Km 9

Hard Rock Cafe

1400 ft

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Abolengo Cancun

800 ft

Boulevard Kukulkan

Hooters Party Center

700 ft

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

1200 ft

Avenida Kukulkan Km 8.5 Next to Cancun Center

Explore Cancun

Cancun Convention Center

10 minutes' walk

A hub for events and conferences, known for its modern facilities and proximity to hotels and attractions.

Chac Mool Beach

17 minutes' walk

A picturesque beach great for sunbathing and water sports with calming waves and pristine sands.

Museo de Arte Popular Mexicano

5 minutes' drive

A museum showcasing Mexican folk art and culture, offering guided tours to enhance your experience.

Water Park at The Grand

20 minutes' walk

Fun water attractions await families with slides and pools, perfect for a day of splashy excitement.

Bungee in Cancun

30 minutes' walk

An exciting bungee jumping experience for thrill-seekers looking for an adrenaline rush.

Relaxing Yoga Classes

20 minutes' walk

Serene yoga sessions available on the beach, focusing on wellness and tranquility amidst stunning views.

Hacienda El Mortero

3 minutes' walk

Authentic Mexican cuisine in a vibrant atmosphere, famous for its traditional dishes and unique décor.

Wings Army

3 minutes' walk

Casual dining with a variety of wings and sports screens, ideal for a relaxed meal with friends.

Vips

3 minutes' walk

Family-friendly diner serving an array of local and international dishes, perfect for all dietary preferences.

Coco Bongo

3 minutes' walk

A lively nightclub known for spectacular shows and live entertainment, attracting guests looking for nightlife.

The City Nightclub

7 minutes' walk

One of Cancun's largest clubs featuring top DJs and a vibrant atmosphere for a memorable night out.

Getting around

City Centre
Cancun 17 min · 6.8 mi
Airports
Cancun (CUN) 36 min · 14.7 mi
Isla Mujeres (ISJ) 40 min · 16.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs USD 20.0 per person.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

567

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience

Cleanliness

8.0/10

Comfort

8.2/10

Facilities

7.6/10

Free Wi-Fi

8.1/10

Location

9.2/10

Staff

8.4/10

Value for money

7.6/10

Pros

Private beaches

Mini Starbucks store

Good spot

Cons

Unpleasant odor

Broken shower head

based on 9134 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Krystal Cancun

What is the ideal time of year to enjoy a fantastic beach vacation at Krystal Cancun?

10 January 2024

The beach is beautiful all year round, making it an ideal destination for a beach holiday at any time.

Is there an airport transfer service available for guests arriving at Krystal Cancun?

15 February 2024

An airport transfer service is not offered; however, there are several shuttle companies and taxis available at the airport.

Are there any deposits required when checking in at Krystal Cancun?

20 March 2024

No deposit is mandatory at check-in.

Could someone please clarify what is included in the all-inclusive meal plan?

5 April 2024

The all-inclusive plan covers all meals, including room service and minibar options, as well as national drinks and reservations for á la carte restaurants.

Can I check in early if I arrive at the hotel before the standard check-in time?

30 March 2024

Guests can check in at any time as the front desk operates 24/7.

Are adults allowed to enjoy all-inclusive alcoholic drinks, and does the selection include imported options as well?

25 April 2024

Yes, alcoholic beverages are included in the all-inclusive package, and both local and imported drinks are available, although there are specific serving hours for alcoholic drinks.

What dining options are available at Krystal Cancun, and how do meal plans work?

12 May 2024

Multiple meal plans are available, including options for room-only, breakfast, and all-inclusive. The hotel offers a total of five restaurants catering to a range of tastes.

Is parking available for guests at Krystal Cancun, and is there a fee?

2 June 2024

Parking is available at no cost, but it is subject to availability.

What is the minimum age requirement for booking a stay at Krystal Cancun?

15 July 2024

The minimum age requirement to book a room is 18 years.

Is there a designated safe area for children to swim at Krystal Cancun?

10 August 2024

There is a dedicated safe pool for kids at the hotel, ensuring fun and relaxation for family guests.