KRYSTAL CANCUN – Family Resort in Cancun | From 147$/Night

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About Resort

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Next to Chac Mool Beach

Perfect

7.6

7.1

/10

3.0

Loved by guests

Great location
Beautiful beach
Ocean view
Friendly staff
Clean rooms
Good breakfast

"It is a fully blown resort. Bars, eateries, Starbucks, pools, gym etc. I loved it"

Crudongarcia from United States

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"The beach us is great with great covered lounge chairs The pool is large and good enough for lap swimming."

Mark W from United States

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"I stayed here for the location & to have an Ocean view at an affordable price with a great beach."

Ian

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Location

Krystal Cancun is located in Punta Cancun, known for its proximity to shopping centers and bustling nightlife. It is a five-minute walk to some of the best nightlife spots in Cancun. The Cancun Convention Center is also just two minutes away on foot.

Dining

The hotel offers a diverse culinary experience with four on-site restaurants, including Hacienda El Mortero, which specializes in authentic Mexican cuisine. Guests can unwind at three bars featuring an extensive selection of tequilas, wines, and spirits. An all-inclusive plan is available, providing access to buffet breakfasts and à la carte dining options.

Rooms

With 502 rooms, the hotel provides options for various travelers, including Family Studios with king beds and sofa beds. Many accommodations, including the Deluxe Ocean View rooms, feature beautiful views of the Caribbean Sea. The Krystal Club rooms come with premium amenities and exceptional ocean views.

Family-Friendly Amenities

Children can enjoy Kamp Krystal(R), a supervised outdoor activity space designed for kids aged 5 to 12. The hotel also includes a splash pool, offering fun for all ages. Families benefit from spacious accommodations that cater to their unique needs.

Wellness and Relaxation

The adults-only jacuzzi offers a relaxing space with views of the sea for guests seeking tranquility. The hotel features a panoramic pool with a swim-up bar to enhance the leisure experience. Fitness enthusiasts can maintain their routine in the equipped gym on-site.

Highlights

Location: Punta Cancún, five-minute walk to nightlife

Dining: Four diverse on-site restaurants

Rooms: 502 accommodations, including Family Studios

Family-Friendly Amenities: Kamp Krystal(R) for kids

Wellness: Adults-only jacuzzi and panoramic pool

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Family Studio Sea View

2 persons

40 m²

1 King-size bed and 1 Sofa bed

Sea view

Shower

Balcony

room details

Deal of the

2 persons

32 m²

1 King-size bed

Shower

Air conditioning

room details

Standard Room Two Double Beds

2 persons

32 m²

2 Double beds

Shower

Air conditioning

room details

Deluxe King Room

2 persons

32 m²

1 King-size bed

Shower

Balcony

room details

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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

Krystal Cancun invites guests to indulge in a delightful culinary adventure with four distinct onsite dining options, each exuding charm and vibrant flavors. From authentic Mexican fare to Mediterranean specialties, every meal promises a unique experience tailored for family gatherings or romantic evenings, all set against the enchanting backdrop of Punta Cancún.

Hacienda el Mortero

Mexican

Ambiance

Traditional hacienda-style setting

Key Offerings

Savor gourmet Mexican dishes accompanied by lively Mariachi performances that enrich the dining experience.

Reservation

Recommended

Brunch and Dinner: Tuesday to Sunday, 6:00 AM - 11:00 PM (Sunday until 2:00 PM)

Aquamarina

International

Ambiance

Family-friendly with a relaxed atmosphere

Key Offerings

Enjoy a range of breakfast, lunch, and dinner options that cater to all tastes in a welcoming environment.

Reservation

Not needed

Breakfast, Lunch, and Dinner: Daily, 6:00 AM - 11:00 PM

Las Velas

International

Ambiance

Family-friendly with a poolside setting

Key Offerings

A casual dining experience featuring diverse options in a relaxed poolside environment, perfect for all ages.

Reservation

Not needed

Breakfast, Lunch, and Dinner: Daily, 8:00 AM - 11:00 PM

Mediterraneo

Mediterranean

Ambiance

Romantic and intimate setting

Key Offerings

Relish delicate Mediterranean dishes in a serene atmosphere, ideal for quiet dinners and special occasions.

Reservation

Recommended

Dinner: Monday, Wednesday to Sunday, 6:00 PM - 11:00 PM

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

810 m

Beach

Chac Mool Beach

1.4 km

Landmark

Arrecife Chitales

820 m

Landmark

Museo de Arte Popular Mexicano

2.2 km

Landmark

Water Park at The Grand

1.6 km

Landmark

Parque Ventura Cancun

2.2 km

Landmark

Yamil Lu'um Archeological Site

3.1 km

Landmark

Scorpion's Temple ruins

3.1 km

Beach

Playa Tortugas

2.6 km

Aquarium

Interactive Aquarium

3.4 km

Museum

Cancun Wax Museum

3.3 km

Landmark

Sail Away Cancun

2.6 km

Landmark

Bungee in Cancun

2.6 km

Landmark

Playa Tortuga Ferry Terminal

2.6 km

Harbour

Aquatours Cancun

2.7 km

Landmark

Avenida Kukulkan

4.1 km

Park

arte Garden

3.3 km

Mall

La Madonna

3.4 km

Beach

Playa Marlin

3.9 km

Nearby

Night club

Coco Bongo

230 m

Night club

Palazzo

20 m

Night club

The City Nightclub

540 m

Beach

Playa Forum

430 m

Beach

Mandala Beach Club

300 m

Night club

Mandala Nightclub

300 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

380 m

Night club

Daddy'O

350 m

Amusement Park

Delphinus Dreams

320 m

Punta Nizuc - Cancún 210

Playa Lagarto

430 m

Gallery

Galeria Balance Cancun

530 m

Restaurants

Hacienda El Mortero

210 m

Blvd Kukulkal Km. 9.5

Vips

170 m

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

180 m

Boulevard Kukulkan Km 9

El Mortero Restaurant

210 m

Paseo Kukulcan Krystal Cancun

Monkey Business

230 m

Boulevard Kukulcan Km 9

Hard Rock Cafe

410 m

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Abolengo Cancun

230 m

Boulevard Kukulkan

Hooters Party Center

210 m

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

350 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

Explore Cancun

Cancun Convention Center

10 minutes' walk

A hub for events and conferences, known for its modern facilities and proximity to hotels and attractions.

Chac Mool Beach

17 minutes' walk

A picturesque beach great for sunbathing and water sports with calming waves and pristine sands.

Museo de Arte Popular Mexicano

5 minutes' drive

A museum showcasing Mexican folk art and culture, offering guided tours to enhance your experience.

Water Park at The Grand

20 minutes' walk

Fun water attractions await families with slides and pools, perfect for a day of splashy excitement.

Bungee in Cancun

30 minutes' walk

An exciting bungee jumping experience for thrill-seekers looking for an adrenaline rush.

Relaxing Yoga Classes

20 minutes' walk

Serene yoga sessions available on the beach, focusing on wellness and tranquility amidst stunning views.

Hacienda El Mortero

3 minutes' walk

Authentic Mexican cuisine in a vibrant atmosphere, famous for its traditional dishes and unique décor.

Wings Army

3 minutes' walk

Casual dining with a variety of wings and sports screens, ideal for a relaxed meal with friends.

Vips

3 minutes' walk

Family-friendly diner serving an array of local and international dishes, perfect for all dietary preferences.

Coco Bongo

3 minutes' walk

A lively nightclub known for spectacular shows and live entertainment, attracting guests looking for nightlife.

The City Nightclub

7 minutes' walk

One of Cancun's largest clubs featuring top DJs and a vibrant atmosphere for a memorable night out.

Getting around

City Centre

Cancun17 min · 10.9 km

Airports

Cancun (CUN)36 min · 23.7 km

Isla Mujeres (ISJ)40 min · 26.2 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$20 per person per day.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

502

Questions of the users

About Krystal Cancun

What is the ideal time of year to enjoy a fantastic beach vacation at Krystal Cancun?

10 January 2024

The beach is beautiful all year round, making it an ideal destination for a beach holiday at any time.

Is there an airport transfer service available for guests arriving at Krystal Cancun?

15 February 2024

An airport transfer service is not offered; however, there are several shuttle companies and taxis available at the airport.

Are there any deposits required when checking in at Krystal Cancun?

20 March 2024

No deposit is mandatory at check-in.

Could someone please clarify what is included in the all-inclusive meal plan?

5 April 2024

The all-inclusive plan covers all meals, including room service and minibar options, as well as national drinks and reservations for á la carte restaurants.

Can I check in early if I arrive at the hotel before the standard check-in time?

30 March 2024

Guests can check in at any time as the front desk operates 24/7.

Are adults allowed to enjoy all-inclusive alcoholic drinks, and does the selection include imported options as well?

25 April 2024

Yes, alcoholic beverages are included in the all-inclusive package, and both local and imported drinks are available, although there are specific serving hours for alcoholic drinks.

What dining options are available at Krystal Cancun, and how do meal plans work?

12 May 2024

Multiple meal plans are available, including options for room-only, breakfast, and all-inclusive. The hotel offers a total of five restaurants catering to a range of tastes.

Is parking available for guests at Krystal Cancun, and is there a fee?

2 June 2024

Parking is available at no cost, but it is subject to availability.

What is the minimum age requirement for booking a stay at Krystal Cancun?

15 July 2024

The minimum age requirement to book a room is 18 years.

Is there a designated safe area for children to swim at Krystal Cancun?

10 August 2024

There is a dedicated safe pool for kids at the hotel, ensuring fun and relaxation for family guests.